Frequently Asked Questions

These are the questions frequently asked by our valued customers:

    1. What services does NGT Global provide?

    NGT Global offers proactive cybersecurity solutions, IT project management, and specialized cybersecurity training. We help businesses secure their digital environments, streamline operations, and achieve their goals confidently.


    2. What industries does NGT Global serve?

    We work across a wide range of industries, including casinos, airlines, logistics, healthcare, retail, financial institutions, and the government sector, including the DICT.


    3. How is NGT Global different from other cybersecurity providers?

    Our competitive edge lies in our ability to deliver truly personalized solutions. We customize strategies to meet each client's unique needs, going beyond traditional cybersecurity approaches.


    4. What is NGT Global’s approach to cybersecurity?

    We proactively prevent threats rather than merely reacting to them. With our Red Team, Blue Team, and IT Infrastructure units, we provide comprehensive protection tailored to your organization.


    5. Does NGT Global provide ongoing support after implementation?

    Yes, we’re committed to ensuring the optimal and efficient use of your solutions. Our team provides support throughout the entire process, from implementation to long-term maintenance.


    6. How does NGT Global tailor solutions to fit each client’s needs?

    We begin by understanding your specific challenges. Then, we develop a customized, end-to-end proposal that aligns with your business objectives.


    7. How long does it typically take to complete a cybersecurity project with NGT Global?

    Timelines depend on factors such as project complexity, required solutions, and scope. Rest assured, we prioritize urgent concerns. Contact your account manager to determine a timeline that best suits your needs.


    8. What does NGT Global’s cybersecurity training include?

    We offer EC-Council and CompTIA-certified courses as part of our accredited training center. Reach out to us to inquire about available courses and schedules.


    9. How does NGT Global stay up-to-date with the latest cybersecurity trends and threats?

    We remain informed about the latest cybersecurity news and technologies. Our team regularly undergoes training to ensure our skills and solutions stay current.


    10. Can NGT Global assist with cybersecurity compliance?

    Yes, compliance support is one of our key services. We also offer Cyber Security Consultancy, Local Support and Maintenance, and Investigation and Protection services.


    11. What is NGT Global’s approach to client data privacy?

    We take your privacy seriously and handle your information with the utmost care. Learn more by reading our Privacy Policy (link to Privacy Policy– content to follow).


    12. What accreditations does NGT Global hold?

    We are certified by DICT as a Cybersecurity Assessment Provider, PhilGEPS Platinum-registered, and D-U-N-S® registered. Additionally, we are an accredited training center by EC-Council and CompTIA, authorized test center by Pearson Vue, and authorized partner by several solutions like KnowBe4, and Kaspersky.


    13. How are NGT Global’s services priced?

    Our pricing is project-based. We work with our partners and distributors to offer competitive pricing, ensuring fair costs and the premium quality support you deserve.


    14. What does a typical engagement with NGT Global look like?

    It starts with an initial consultation and needs assessment to understand your challenges. We then create a personalized proposal, implement the solutions efficiently, and provide ongoing support to keep your systems secure and effective.


    15. What should a company look for in a cybersecurity provider?

    Companies should prioritize providers that offer expertise, adaptability, and a client-focused approach. NGT Global’s competitive advantage lies in delivering truly personalized cybersecurity and IT solutions. By customizing our services to address each client’s unique challenges and objectives, we ensure effective, personalized strategies that empower businesses to thrive in today’s dynamic digital environment.


    16. How does NGT Global build long-term client relationships?

    We prioritize transparency, reliability, and collaboration. Our goal is to become a trusted partner by delivering consistently exceptional results.


    17. What industries can benefit from NGT Global’s training?

    Our training programs cater to industries ranging from financial institutions and healthcare to logistics and government, equipping teams with the skills to stay ahead in cybersecurity.


    18. Does NGT Global handle both small and large projects?

    Yes, we work with organizations of all sizes. Whether you need a single solution or comprehensive IT management, we adapt to your scale and goals.


    19. Why should I choose NGT Global as my cybersecurity partner?

    NGT Global’s proactive, personalized approach ensures that your cybersecurity strategy aligns with your organization’s unique challenges and goals. We deliver tailored solutions that empower businesses to thrive in today’s dynamic digital landscape.


    20. How do I schedule a consultation with NGT Global?

    Contact us via email or phone to schedule your discovery session. We’ll guide you through the next steps and ensure you’re equipped to address your IT and cybersecurity needs.

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